Terms & Conditions

Terms & Conditions

Last Updated: 20/7/2026

Welcome to shopfamoi.com! By accessing and using our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

  • This website is operated by shopfamoi.com. Throughout this site, "we," "us," and "our" refer to shopfamoi.com.
  • By using our website, you agree to these Terms & Conditions and our Privacy Policy.
  • We reserve the right to modify, update, or replace any part of these terms at any time, with changes effective immediately upon posting.

2. Products & Orders

  • All products are subject to availability and may be modified or discontinued without notice.
  • Prices are subject to change without prior notice.
  • We reserve the right to refuse or cancel any order due to product unavailability, pricing errors, suspected fraud, or other issues at our discretion.
  • Once an order has entered processing, it cannot be changed or cancelled.

3. Payments

  • We accept multiple payment methods, including credit/debit cards, online banking, e-wallets, and Cash on Delivery (COD), where available.
  • All prices and payments are in Malaysian Ringgit (MYR).
  • Payments are processed through secure third-party payment gateways and couriers (for COD orders); we do not store your full payment details.

4. Shipping & Delivery

  • We currently offer shipping within Malaysia.
  • Delivery times are estimates and may vary based on location, courier availability, and other logistical factors.
  • We are not liable for delays caused by third-party couriers or circumstances outside our control.
  • Customers are responsible for providing accurate shipping details; we are not liable for delivery issues resulting from incorrect or incomplete information provided at checkout.

5. Returns & Refunds

  • Customers may request a return within 7 days of receiving their order.
  • Items must be unworn, unwashed, unused, in original packaging, and with all tags attached.
  • Certain items (e.g., swimwear, lingerie, personalized/customized items) are not eligible for return.
  • All returns and refunds are subject to our full [Return & Refund Policy], which takes precedence over this summary.

6. Intellectual Property

  • All content on this website — including text, images, logos, graphics, and designs — is the property of shopfamoi.com and protected by applicable intellectual property laws.
  • Unauthorized use, reproduction, or distribution of any content without our prior written consent is strictly prohibited.

7. Privacy & Data Protection

  • We are committed to protecting your personal data in accordance with our Privacy Policy and applicable Malaysian data protection laws.
  • By using our website, you consent to the collection, use, and processing of your personal data as described in our Privacy Policy.

8. Limitation of Liability

  • To the fullest extent permitted by law, shopfamoi.com shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
  • Our total liability for any claim relating to a purchase shall not exceed the total amount paid for that specific order.

9. Governing Law

  • These Terms & Conditions are governed by the laws of Malaysia.
  • Any disputes arising from these terms shall first be addressed through good-faith negotiation, and if unresolved, shall be subject to the exclusive jurisdiction of the courts of Malaysia.

10. Contact Us

If you have questions about these Terms & Conditions, please reach out:
📧 Email: famoi.my@gmail.com
📞 Phone: +601113131061

Thank you for shopping with shopfamoi.com!