TERMS & CONDITIONS
Welcome to shopfamoi.com!
By accessing and using our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
General
This website is operated by ANTARA PREMIER GLOBAL COMMERCE (Registration No. 202603185016 / KT0617592-K), the registered business entity for the website brand shopfamoi.com. Throughout this site, terms such as "we," "us," and "our" refer to ANTARA PREMIER GLOBAL COMMERCE and shopfamoi.com. By using our website, you agree to these Terms & Conditions and our Privacy Policy. We reserve the right to modify, update, or replace any part of these terms at any time, with changes effective immediately upon posting.
Products & Orders
All products are subject to availability and may be modified or discontinued without notice. Prices are subject to change without prior notice. We reserve the right to refuse or cancel any order due to product unavailability, pricing errors, suspected fraud, or other issues at our discretion. Once an order has entered processing, it cannot be changed or cancelled.
Payments
We accept multiple payment methods, including credit/debit cards, online banking, e-wallets, and Cash on Delivery (COD), where available. All prices and payments are in Malaysian Ringgit (MYR). Payments are processed through secure third-party payment gateways and couriers (for COD orders); we do not store your full payment details.
Shipping & Delivery
We currently offer shipping within Malaysia. Delivery times are estimates and may vary based on location, courier availability, and other logistical factors. We are not liable for delays caused by third-party couriers or circumstances outside our control. Customers are responsible for providing accurate shipping details; we are not liable for delivery issues resulting from incorrect or incomplete information provided at checkout.
Returns & Refunds
Customers may request a return within 7 days of receiving their order. Items must be unworn, unwashed, unused, in original packaging, and with all tags attached. Certain items (e.g., swimwear, lingerie, personalized/customized items) are not eligible for return. All returns and refunds are subject to our full [Return & Refund Policy], which takes precedence over this summary.
Intellectual Property
All content on this website — including text, images, logos, graphics, and designs — is the property of ANTARA PREMIER GLOBAL COMMERCE (shopfamoi.com) and protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution of any content without our prior written consent is strictly prohibited.
Privacy & Data Protection
We are committed to protecting your personal data in accordance with our Privacy Policy and applicable Malaysian data protection laws (including the Personal Data Protection Act 2010). By using our website, you consent to the collection, use, and processing of your personal data as described in our Privacy Policy.
Limitation of Liability
To the fullest extent permitted by law, ANTARA PREMIER GLOBAL COMMERCE shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability for any claim relating to a purchase shall not exceed the total amount paid for that specific order.
Governing Law
These Terms & Conditions are governed by the laws of Malaysia. Any disputes arising from these terms shall first be addressed through good-faith negotiation, and if unresolved, shall be subject to the exclusive jurisdiction of the courts of Malaysia.
Contact Us
If you have questions about these Terms & Conditions, please reach out to us:
Brand/Website: shopfamoi.com
Email: hello@shopfamoi.com
Phone: +601115039700
Thank you for shopping with shopfamoi.com!